Reference

Privacy Policy for your 0you account

Turbo Blackjack, Andar Bahar and Football Strike all sit behind one account, so this Privacy Policy explains how the data tied to that account is collected, protected and…

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0you Privacy Policy for your 0you account
HELP PATHS

Where to ask about your data

Privacy requests need a clear path and a matching account record. Use the channel that fits your situation, and include enough detail for us to find the right account without asking for extra data. We may verify your identity before sharing, changing or deleting records. That step protects wallet history, game activity, KYC documents and payment references from being sent to the wrong person.

Team online

Email privacy desk

Write to us with the email linked to your account, add 'Privacy Policy request' in the subject, and tell us whether you need a data copy, a correction, or deletion where law allows.

Live chat privacy help

Open chat from the account area and ask for privacy help. We may ask a few identity checks before discussing records connected with Paytm, PhonePe, UPI, wallet history or support chats.

Locked account route

If you cannot sign in, share the phone number or email on the account. We use that only to match your request, protect the wallet, and route the privacy matter.

ACCOUNT SAFETY

Data care from lobby to payout

Your privacy is managed across the whole account journey, from sign-in to a withdrawal check.

Account records

We collect account details such as name, phone number, email, login history and verification status. These records help us identify you, protect access and respond when you ask about privacy rights.

Payment references

UPI, Paytm and PhonePe records are kept with transaction IDs, time stamps and status updates. We use them to reconcile wallet activity, check withdrawals and answer payment-related privacy questions.

Cookie settings

Cookies remember session state, device signals and language choices. Some cookies help security checks, while analytics cookies show page errors or slow loading so we can fix account-area problems.

Security checks

When a login pattern, password change or withdrawal request looks unusual, we may use extra verification. These checks are designed to prevent unauthorised access to your account and stored records.

Retention periods

We keep data only while it is needed for account service, legal duties, dispute handling, fraud prevention or finance records. When the reason ends, we delete or anonymise it where possible.

Change requests

If your phone number, email or KYC detail is wrong, ask us to correct it. We may need a fresh verification step before changing records tied to payments or withdrawals.

Privacy Policy questions for India

These answers explain how the Privacy Policy works in common account situations. They are written for India and focus on account data, payment records, cookies, identity checks and your choices. If a request touches legal duties, payment partner rules or safety checks, we will explain the reason before we act. You can always contact us with a privacy question before you open an account or after you join.

We collect the details needed to create your account, verify access, maintain wallet records and answer support requests. This can include name, phone number, email, login data, KYC status and payment references.

We use payment references to match deposits, verify withdrawals, investigate disputes and keep finance records accurate. We do not use those records to sell your personal data to outside parties.

Yes, you can ask for deletion by contacting us from the registered email or account chat. Some records may stay longer when law, fraud checks, disputes or finance duties require retention.

Our cookies mainly keep your session active, remember account settings and detect security risks. If analytics tools are used, they help us measure site errors and page performance, not expose your wallet data.

Only staff or processors with a work need can access KYC or payment data. Access is role-based, logged where possible, and used for verification, fraud checks, withdrawals, support or legal duties.

Account access depends on local law and is available where local law permits. If a law or order affects your privacy request, we will explain what we can do and what must be retained.

Some privacy choices may affect account functions, not the games themselves. For example, turning off certain cookies can require fresh sign-in, while deleting key account data can close wallet access.

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